About Care365
What is Care365
At MEDvidi, you can see a healthcare provider online for a variety of mental health conditions. The treatment process includes three steps:
Step 1 – Signing up and scheduling an appointment. Create an account to access your Personal Portal, provide basic personal and medical information, and schedule your initial appointment.
Step 2 – Initial video visit. See a certified healthcare provider who will assess your symptoms, review your health history and create a personalized treatment plan.
Step 3 – Follow-ups. Connect with your provider regularly to track your progress, refill your prescriptions, and discuss any questions related to the treatment process.
How does Care365 work?
At MEDvidi, you can see a healthcare provider online for a variety of mental health conditions. The treatment process includes three steps:
Step 1 – Signing up and scheduling an appointment. Create an account to access your Personal Portal, provide basic personal and medical information, and schedule your initial appointment.
Step 2 – Initial video visit. See a certified healthcare provider who will assess your symptoms, review your health history and create a personalized treatment plan.
Step 3 – Follow-ups. Connect with your provider regularly to track your progress, refill your prescriptions, and discuss any questions related to the treatment process.
Where Care365 services are available?
Arizona (AZ), California (CA), Colorado (CO), Florida (FL), Georgia (GA), Idaho (ID), Illinois (IL), Indiana (IN), Kansas (KS), Kentucky (KY), Maine (ME), Massachusetts (MA), Michigan (MI), Minnesota (MN), Nebraska (NE), New Mexico (NM), New York (NY), North Carolina (NC), Ohio (OH), Oregon (OR), Pennsylvania (PA), Tennessee (TN), Texas (TX), Vermont (VT), Virginia (VA), Washington (WA), Wisconsin (WI), Wyoming (WY)

What’s included in the initial and follow-up appointments?
The initial appointment is a 30-minute online consultation with a medical provider. A clinician will assess your symptoms, make a diagnosis, create a treatment plan, and provide you with a prescription if deemed necessary.
Follow-up visits are 15 minutes in length and allow you and your doctor to monitor your progress and adjust your treatment plan if needed
How much does it cost?
The cost of an appointment is dependent on the type of service. The majority of our services cost $195 for an initial appointment and $159 for a follow-up appointment. Please contact our Care Team if you want to know the exact price of your visit in advance. Alternatively, choose the service you want on your Personal Portal and purchase it.
What kinds of healthcare providers work at MEDvidi?
Medical providers at MEDvidi are Medical Doctors (MD), Doctors of Osteopathic Medicine (DO), Nurse Practitioners (NP), Psychiatric Nurse Practitioners (PHNP), and Physician Assistants (PA). They are certified to diagnose and treat mental health conditions as well as prescribe medications online, including controlled substances.
What medications can MEDvidi providers prescribe?
Healthcare providers at MEDvidi can legally prescribe a variety of medications for numerous conditions: ADHD, anxiety disorders, depression, and other mental health related conditions. The medications that may be prescribed include non-scheduled and Schedule II-V medicines. Note that the necessity for prescribing any medication is determined by your provider after a thorough evaluation of your symptoms, health history, and other factors.
Why was I prescribed medication different from what I requested?
We understand that you may have expectations regarding specific treatments, and our medical team will consider your request. However, being responsible for prescribing the most appropriate medication, your clinician may define another option as safer and potentially more effective. We carefully select medical providers, making sure they are experienced and qualified to treat a range of mental health conditions. But sometimes, finding the right medication requires trial and adjustment. So, if you feel your current medication isn’t working, discuss this openly with your healthcare provider.
Does Care365 accept insurance?
Currently, MEDvidi doesn’t accept insurance. We work on collaborating with several insurance providers and we will notify our patients once this option becomes available. Thank you for your understanding. Feel free to contact our Care Team at (504) 414-5095 or help@medvidi.com for more information.
Do you provide disability letters?
Currently, medical practitioners at MEDvidi do not provide disability letters.
Have the new DEA rules become valid on November 11, 2023?
According to the information from the DEA, several changes in prescribing controlled substances through telehealth should have become valid on November 11, 2023. However, as per the latest update from the DEA, current rules have been extended until December 31, 2025. So, patients can continue receiving online prescriptions without the need to see their healthcare providers in person.
Appointments
What is Care365
At MEDvidi, you can see a healthcare provider online for a variety of mental health conditions. The treatment process includes three steps:
Step 1 – Signing up and scheduling an appointment. Create an account to access your Personal Portal, provide basic personal and medical information, and schedule your initial appointment.
Step 2 – Initial video visit. See a certified healthcare provider who will assess your symptoms, review your health history and create a personalized treatment plan.
Step 3 – Follow-ups. Connect with your provider regularly to track your progress, refill your prescriptions, and discuss any questions related to the treatment process.
How does Care365 work?
At MEDvidi, you can see a healthcare provider online for a variety of mental health conditions. The treatment process includes three steps:
Step 1 – Signing up and scheduling an appointment. Create an account to access your Personal Portal, provide basic personal and medical information, and schedule your initial appointment.
Step 2 – Initial video visit. See a certified healthcare provider who will assess your symptoms, review your health history and create a personalized treatment plan.
Step 3 – Follow-ups. Connect with your provider regularly to track your progress, refill your prescriptions, and discuss any questions related to the treatment process.
Where Care365 services are available?
Arizona (AZ), California (CA), Colorado (CO), Florida (FL), Georgia (GA), Idaho (ID), Illinois (IL), Indiana (IN), Kansas (KS), Kentucky (KY), Maine (ME), Massachusetts (MA), Michigan (MI), Minnesota (MN), Nebraska (NE), New Mexico (NM), New York (NY), North Carolina (NC), Ohio (OH), Oregon (OR), Pennsylvania (PA), Tennessee (TN), Texas (TX), Vermont (VT), Virginia (VA), Washington (WA), Wisconsin (WI), Wyoming (WY)

What’s included in the initial and follow-up appointments?
The initial appointment is a 30-minute online consultation with a medical provider. A clinician will assess your symptoms, make a diagnosis, create a treatment plan, and provide you with a prescription if deemed necessary.
Follow-up visits are 15 minutes in length and allow you and your doctor to monitor your progress and adjust your treatment plan if needed
How much does it cost?
The cost of an appointment is dependent on the type of service. The majority of our services cost $195 for an initial appointment and $159 for a follow-up appointment. Please contact our Care Team if you want to know the exact price of your visit in advance. Alternatively, choose the service you want on your Personal Portal and purchase it.
What kinds of healthcare providers work at MEDvidi?
Medical providers at MEDvidi are Medical Doctors (MD), Doctors of Osteopathic Medicine (DO), Nurse Practitioners (NP), Psychiatric Nurse Practitioners (PHNP), and Physician Assistants (PA). They are certified to diagnose and treat mental health conditions as well as prescribe medications online, including controlled substances.
What medications can MEDvidi providers prescribe?
Healthcare providers at MEDvidi can legally prescribe a variety of medications for numerous conditions: ADHD, anxiety disorders, depression, and other mental health related conditions. The medications that may be prescribed include non-scheduled and Schedule II-V medicines. Note that the necessity for prescribing any medication is determined by your provider after a thorough evaluation of your symptoms, health history, and other factors.
Why was I prescribed medication different from what I requested?
We understand that you may have expectations regarding specific treatments, and our medical team will consider your request. However, being responsible for prescribing the most appropriate medication, your clinician may define another option as safer and potentially more effective. We carefully select medical providers, making sure they are experienced and qualified to treat a range of mental health conditions. But sometimes, finding the right medication requires trial and adjustment. So, if you feel your current medication isn’t working, discuss this openly with your healthcare provider.
Does Care365 accept insurance?
Currently, MEDvidi doesn’t accept insurance. We work on collaborating with several insurance providers and we will notify our patients once this option becomes available. Thank you for your understanding. Feel free to contact our Care Team at (504) 414-5095 or help@medvidi.com for more information.
Do you provide disability letters?
Currently, medical practitioners at MEDvidi do not provide disability letters.
Have the new DEA rules become valid on November 11, 2023?
According to the information from the DEA, several changes in prescribing controlled substances through telehealth should have become valid on November 11, 2023. However, as per the latest update from the DEA, current rules have been extended until December 31, 2025. So, patients can continue receiving online prescriptions without the need to see their healthcare providers in person.
Prescription
What is Care365
At MEDvidi, you can see a healthcare provider online for a variety of mental health conditions. The treatment process includes three steps:
Step 1 – Signing up and scheduling an appointment. Create an account to access your Personal Portal, provide basic personal and medical information, and schedule your initial appointment.
Step 2 – Initial video visit. See a certified healthcare provider who will assess your symptoms, review your health history and create a personalized treatment plan.
Step 3 – Follow-ups. Connect with your provider regularly to track your progress, refill your prescriptions, and discuss any questions related to the treatment process.
How does Care365 work?
At MEDvidi, you can see a healthcare provider online for a variety of mental health conditions. The treatment process includes three steps:
Step 1 – Signing up and scheduling an appointment. Create an account to access your Personal Portal, provide basic personal and medical information, and schedule your initial appointment.
Step 2 – Initial video visit. See a certified healthcare provider who will assess your symptoms, review your health history and create a personalized treatment plan.
Step 3 – Follow-ups. Connect with your provider regularly to track your progress, refill your prescriptions, and discuss any questions related to the treatment process.
Where Care365 services are available?
Arizona (AZ), California (CA), Colorado (CO), Florida (FL), Georgia (GA), Idaho (ID), Illinois (IL), Indiana (IN), Kansas (KS), Kentucky (KY), Maine (ME), Massachusetts (MA), Michigan (MI), Minnesota (MN), Nebraska (NE), New Mexico (NM), New York (NY), North Carolina (NC), Ohio (OH), Oregon (OR), Pennsylvania (PA), Tennessee (TN), Texas (TX), Vermont (VT), Virginia (VA), Washington (WA), Wisconsin (WI), Wyoming (WY)

What’s included in the initial and follow-up appointments?
The initial appointment is a 30-minute online consultation with a medical provider. A clinician will assess your symptoms, make a diagnosis, create a treatment plan, and provide you with a prescription if deemed necessary.
Follow-up visits are 15 minutes in length and allow you and your doctor to monitor your progress and adjust your treatment plan if needed
How much does it cost?
The cost of an appointment is dependent on the type of service. The majority of our services cost $195 for an initial appointment and $159 for a follow-up appointment. Please contact our Care Team if you want to know the exact price of your visit in advance. Alternatively, choose the service you want on your Personal Portal and purchase it.
What kinds of healthcare providers work at MEDvidi?
Medical providers at MEDvidi are Medical Doctors (MD), Doctors of Osteopathic Medicine (DO), Nurse Practitioners (NP), Psychiatric Nurse Practitioners (PHNP), and Physician Assistants (PA). They are certified to diagnose and treat mental health conditions as well as prescribe medications online, including controlled substances.
What medications can MEDvidi providers prescribe?
Healthcare providers at MEDvidi can legally prescribe a variety of medications for numerous conditions: ADHD, anxiety disorders, depression, and other mental health related conditions. The medications that may be prescribed include non-scheduled and Schedule II-V medicines. Note that the necessity for prescribing any medication is determined by your provider after a thorough evaluation of your symptoms, health history, and other factors.
Why was I prescribed medication different from what I requested?
We understand that you may have expectations regarding specific treatments, and our medical team will consider your request. However, being responsible for prescribing the most appropriate medication, your clinician may define another option as safer and potentially more effective. We carefully select medical providers, making sure they are experienced and qualified to treat a range of mental health conditions. But sometimes, finding the right medication requires trial and adjustment. So, if you feel your current medication isn’t working, discuss this openly with your healthcare provider.
Does Care365 accept insurance?
Currently, MEDvidi doesn’t accept insurance. We work on collaborating with several insurance providers and we will notify our patients once this option becomes available. Thank you for your understanding. Feel free to contact our Care Team at (504) 414-5095 or help@medvidi.com for more information.
Do you provide disability letters?
Currently, medical practitioners at MEDvidi do not provide disability letters.
Have the new DEA rules become valid on November 11, 2023?
According to the information from the DEA, several changes in prescribing controlled substances through telehealth should have become valid on November 11, 2023. However, as per the latest update from the DEA, current rules have been extended until December 31, 2025. So, patients can continue receiving online prescriptions without the need to see their healthcare providers in person.
DEA Update
What is Care365
At MEDvidi, you can see a healthcare provider online for a variety of mental health conditions. The treatment process includes three steps:
Step 1 – Signing up and scheduling an appointment. Create an account to access your Personal Portal, provide basic personal and medical information, and schedule your initial appointment.
Step 2 – Initial video visit. See a certified healthcare provider who will assess your symptoms, review your health history and create a personalized treatment plan.
Step 3 – Follow-ups. Connect with your provider regularly to track your progress, refill your prescriptions, and discuss any questions related to the treatment process.
How does Care365 work?
At MEDvidi, you can see a healthcare provider online for a variety of mental health conditions. The treatment process includes three steps:
Step 1 – Signing up and scheduling an appointment. Create an account to access your Personal Portal, provide basic personal and medical information, and schedule your initial appointment.
Step 2 – Initial video visit. See a certified healthcare provider who will assess your symptoms, review your health history and create a personalized treatment plan.
Step 3 – Follow-ups. Connect with your provider regularly to track your progress, refill your prescriptions, and discuss any questions related to the treatment process.
Where Care365 services are available?
Arizona (AZ), California (CA), Colorado (CO), Florida (FL), Georgia (GA), Idaho (ID), Illinois (IL), Indiana (IN), Kansas (KS), Kentucky (KY), Maine (ME), Massachusetts (MA), Michigan (MI), Minnesota (MN), Nebraska (NE), New Mexico (NM), New York (NY), North Carolina (NC), Ohio (OH), Oregon (OR), Pennsylvania (PA), Tennessee (TN), Texas (TX), Vermont (VT), Virginia (VA), Washington (WA), Wisconsin (WI), Wyoming (WY)

What’s included in the initial and follow-up appointments?
The initial appointment is a 30-minute online consultation with a medical provider. A clinician will assess your symptoms, make a diagnosis, create a treatment plan, and provide you with a prescription if deemed necessary.
Follow-up visits are 15 minutes in length and allow you and your doctor to monitor your progress and adjust your treatment plan if needed
How much does it cost?
The cost of an appointment is dependent on the type of service. The majority of our services cost $195 for an initial appointment and $159 for a follow-up appointment. Please contact our Care Team if you want to know the exact price of your visit in advance. Alternatively, choose the service you want on your Personal Portal and purchase it.
What kinds of healthcare providers work at MEDvidi?
Medical providers at MEDvidi are Medical Doctors (MD), Doctors of Osteopathic Medicine (DO), Nurse Practitioners (NP), Psychiatric Nurse Practitioners (PHNP), and Physician Assistants (PA). They are certified to diagnose and treat mental health conditions as well as prescribe medications online, including controlled substances.
What medications can MEDvidi providers prescribe?
Healthcare providers at MEDvidi can legally prescribe a variety of medications for numerous conditions: ADHD, anxiety disorders, depression, and other mental health related conditions. The medications that may be prescribed include non-scheduled and Schedule II-V medicines. Note that the necessity for prescribing any medication is determined by your provider after a thorough evaluation of your symptoms, health history, and other factors.
Why was I prescribed medication different from what I requested?
We understand that you may have expectations regarding specific treatments, and our medical team will consider your request. However, being responsible for prescribing the most appropriate medication, your clinician may define another option as safer and potentially more effective. We carefully select medical providers, making sure they are experienced and qualified to treat a range of mental health conditions. But sometimes, finding the right medication requires trial and adjustment. So, if you feel your current medication isn’t working, discuss this openly with your healthcare provider.
Does Care365 accept insurance?
Currently, MEDvidi doesn’t accept insurance. We work on collaborating with several insurance providers and we will notify our patients once this option becomes available. Thank you for your understanding. Feel free to contact our Care Team at (504) 414-5095 or help@medvidi.com for more information.
Do you provide disability letters?
Currently, medical practitioners at MEDvidi do not provide disability letters.
Have the new DEA rules become valid on November 11, 2023?
According to the information from the DEA, several changes in prescribing controlled substances through telehealth should have become valid on November 11, 2023. However, as per the latest update from the DEA, current rules have been extended until December 31, 2025. So, patients can continue receiving online prescriptions without the need to see their healthcare providers in person.
Pricing
What is Care365
At MEDvidi, you can see a healthcare provider online for a variety of mental health conditions. The treatment process includes three steps:
Step 1 – Signing up and scheduling an appointment. Create an account to access your Personal Portal, provide basic personal and medical information, and schedule your initial appointment.
Step 2 – Initial video visit. See a certified healthcare provider who will assess your symptoms, review your health history and create a personalized treatment plan.
Step 3 – Follow-ups. Connect with your provider regularly to track your progress, refill your prescriptions, and discuss any questions related to the treatment process.
How does Care365 work?
At MEDvidi, you can see a healthcare provider online for a variety of mental health conditions. The treatment process includes three steps:
Step 1 – Signing up and scheduling an appointment. Create an account to access your Personal Portal, provide basic personal and medical information, and schedule your initial appointment.
Step 2 – Initial video visit. See a certified healthcare provider who will assess your symptoms, review your health history and create a personalized treatment plan.
Step 3 – Follow-ups. Connect with your provider regularly to track your progress, refill your prescriptions, and discuss any questions related to the treatment process.
Where Care365 services are available?
Arizona (AZ), California (CA), Colorado (CO), Florida (FL), Georgia (GA), Idaho (ID), Illinois (IL), Indiana (IN), Kansas (KS), Kentucky (KY), Maine (ME), Massachusetts (MA), Michigan (MI), Minnesota (MN), Nebraska (NE), New Mexico (NM), New York (NY), North Carolina (NC), Ohio (OH), Oregon (OR), Pennsylvania (PA), Tennessee (TN), Texas (TX), Vermont (VT), Virginia (VA), Washington (WA), Wisconsin (WI), Wyoming (WY)

What’s included in the initial and follow-up appointments?
The initial appointment is a 30-minute online consultation with a medical provider. A clinician will assess your symptoms, make a diagnosis, create a treatment plan, and provide you with a prescription if deemed necessary.
Follow-up visits are 15 minutes in length and allow you and your doctor to monitor your progress and adjust your treatment plan if needed
How much does it cost?
The cost of an appointment is dependent on the type of service. The majority of our services cost $195 for an initial appointment and $159 for a follow-up appointment. Please contact our Care Team if you want to know the exact price of your visit in advance. Alternatively, choose the service you want on your Personal Portal and purchase it.
What kinds of healthcare providers work at MEDvidi?
Medical providers at MEDvidi are Medical Doctors (MD), Doctors of Osteopathic Medicine (DO), Nurse Practitioners (NP), Psychiatric Nurse Practitioners (PHNP), and Physician Assistants (PA). They are certified to diagnose and treat mental health conditions as well as prescribe medications online, including controlled substances.
What medications can MEDvidi providers prescribe?
Healthcare providers at MEDvidi can legally prescribe a variety of medications for numerous conditions: ADHD, anxiety disorders, depression, and other mental health related conditions. The medications that may be prescribed include non-scheduled and Schedule II-V medicines. Note that the necessity for prescribing any medication is determined by your provider after a thorough evaluation of your symptoms, health history, and other factors.
Why was I prescribed medication different from what I requested?
We understand that you may have expectations regarding specific treatments, and our medical team will consider your request. However, being responsible for prescribing the most appropriate medication, your clinician may define another option as safer and potentially more effective. We carefully select medical providers, making sure they are experienced and qualified to treat a range of mental health conditions. But sometimes, finding the right medication requires trial and adjustment. So, if you feel your current medication isn’t working, discuss this openly with your healthcare provider.
Does Care365 accept insurance?
Currently, MEDvidi doesn’t accept insurance. We work on collaborating with several insurance providers and we will notify our patients once this option becomes available. Thank you for your understanding. Feel free to contact our Care Team at (504) 414-5095 or help@medvidi.com for more information.
Do you provide disability letters?
Currently, medical practitioners at MEDvidi do not provide disability letters.
Have the new DEA rules become valid on November 11, 2023?
According to the information from the DEA, several changes in prescribing controlled substances through telehealth should have become valid on November 11, 2023. However, as per the latest update from the DEA, current rules have been extended until December 31, 2025. So, patients can continue receiving online prescriptions without the need to see their healthcare providers in person.
Still Have a Question?
If you cannot find the answer to your question in our FAQs, you can always contact us. We will get back to you shortly!