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Our licensed medical professionals truly listen and care. They’re here to help you feel heard and supported — not judged.
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Our providers
Healthcare professionals are ready to apply all their expertise to help you improve your mental health.
- Evidence-based treatment methods
- Providers who focus on your progress
- Personalized holistic treatment plans
- 365 days patient support
- Appointments within 24 hours
Dr. Koffman is an experienced physician with over 25 years in family medicine, primary care, and urgent care, mental care. She provides comprehensive care for patients of all ages, addressing both acute and chronic health concerns. In addition to her clinical practice, she is a strong advocate for autism awareness and research
Dr. Victor Lao, MD, has dedicated over 25 years to the field of addiction medicine. He specializes in the treatment and long-term management of substance use disorders, providing compassionate, evidence-based care to individuals and families. Dr. Lao works closely with patients to support recovery, improve health outcomes, and restore quality of life. His longstanding commitment to addiction treatment has made him a respected leader and advocate in this area of medicine.
Farah is a Family Nurse Practitioner with specialized certification in addiction treatment from CAMH. With extensive experience in ICU, hospital medicine, and urgent care, she brings a broad clinical background to her practice. Farah provides comprehensive primary care while also supporting patients through evidence-based addiction treatment. Her approach combines medical expertise with compassion, helping individuals and families navigate both acute health needs and long-term recovery.
NP Natalia is a Family Nurse Practitioner with a background as an ophthalmologist and surgeon in Russia. She brings extensive experience in ICU, hospital medicine, and urgent care, offering patients well-rounded and comprehensive care.
Dr. Grigg is a board-certified physician dedicated to providing the highest standard of care. Outside of the clinic, Dr. Grigg advocates for community health initiatives.
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FAQs
What is Care365?
Care365 Healthcare | Walk-In Clinics & Virtual Doctors in Canada
Care365 Healthcare is your trusted choice for telemedicine and walk-in clinic services in Canada, offering both in-person visits across multiple branches and convenient virtual doctor appointments. Our experienced team provides primary care, preventive care, urgent care, and addiction treatment to meet the needs of individuals and families.
At Care365, patients can access a wide range of healthcare services, including:
Telemedicine & Virtual Doctors – book online appointments with licensed Canadian providers from the comfort of your home.
Walk-In Clinics – same-day access to care at our convenient branch locations.
Primary & Preventive Care – annual check-ups, screenings, and family health services.
Urgent Care & Minor Ailments – fast treatment for common conditions and injuries.
Chronic Disease Management – personalized plans for diabetes, hypertension, asthma, and more.
Addiction Treatment & Recovery Programs – compassionate, evidence-based support for substance use disorders.
Mental Health Support – care for anxiety, depression, insomnia, stress, and related conditions.
Immunizations & Preventive Services – flu shots, vaccines, and health maintenance.
With virtual healthcare and walk-in locations across Canada, Care365 makes quality healthcare more accessible, affordable, and patient-focused. Whether you need a virtual doctor in Canada or same-day in-person care, Care365 is here for you.
How does Care365 work?
At Care365, you can see a healthcare provider online for a variety of health conditions. The treatment process includes three steps:
Step 1 – Book an appointment: Skip the wait times at walk-in clinics or family doctors. With Care365, you can book appointments online and see providers when it fits your schedule.
Step 2 – Speak to a Provider: Connect with licensed healthcare providers in Canada by phone, video, or secure messaging—on any device. Your care, on your terms.
Step 3 – Wrap-up: Get referrals, requisitions, and other medical documents online. Enjoy free prescription delivery anywhere in Canada.
Where Care365 services are available?
Where is Care365 available?
Care365 services are available across all Canadian provinces and territories. Under the Canada Health Act, prescriptions from licensed Canadian doctors are valid anywhere in the country.
For Ontario and most provinces, this service is free of charge.
How much does it cost?
For Ontario residents, all visits with Care365 providers are completely free of charge. No payment is required.
For residents of other Canadian provinces and territories, the cost of each visit is $55. You will receive an official receipt from Care365, which you can submit to your provincial health insurance plan for reimbursement if you hold a valid health card.
What kinds of healthcare providers work at Care365?
Medical providers at Care365 include Family Doctors, Nurse Practitioners, Addiction Doctors, and Psychologists. They are licensed across Canada to diagnose, treat, and manage health conditions, provide mental health and addiction care, and prescribe medications online through our virtual care and telehealth services.
What medications can Care365 providers prescribe?
Healthcare providers at Care365 can prescribe medications to manage a wide range of conditions, including pain, sleep problems, diabetes, high blood pressure, high cholesterol, thyroid disorders, kidney disease, heart conditions, mental health disorders (such as anxiety, depression, and ADHD), and opioid-related treatments. Our virtual doctors and nurse practitioners can also prescribe for arthritis, seizures and epilepsy, asthma and COPD, weight management, eating disorders, sexual health concerns, erectile dysfunction, glaucoma, eye problems, gout, IBD/IBS, psoriasis, and many other chronic or acute conditions. Prescriptions are provided after a thorough evaluation of your symptoms, health history, and care needs.
Does Care365 provide disability or other letters for official use?
Care365 practitioners may provide medical letters or complete official forms at their discretion, following a thorough assessment. Each request is reviewed on a case-by-case basis, and separate fees apply for letters and forms.
Take the first step today:
book an appointment to get your symptoms assessed and obtain a prescription online.